MCC Global Forwarding provides flexible, value-added logistics services that go far beyond just  the movement of cargo. We acts as an integrator of material and transportation management services as well as information, in order to provide best solutions for our clients.

Our focus brings practical industrial experience and hands-on management of our customers’ global supply chain requirements.

Our Customer service team remains as the Single Point of contact for the customer, delivering high levels of service which include;

• End-to-End follow up and tracking of shipments.
• Prompt, timely & proactive updates to  customers
• Sending status reports as agreed with the customer
• Coordinating internally with operations to ensure effective handling
• Ensuring compliance of customer’s SOP
• Handling of complaints